Tom remodeled an old bathroom, replacing the tub which was really challenging. He also dealt with a water problem behind tile that was complicated and a bit of a surprise. Then there was the usual, sink, faucets, cabinets, mirror, lighting, etc. He personally did all of that. He did bring someone in to install the counter top.
The cabinets presented a problem which he presented to me, describing the 3 different ways he could deal with it. There were no surprise costs, as we discussed all decisions based on what I was willing to pay for it. Also, he directed me to products which were good value for the money. He knew the place to get green materials, as well.
Tom is unflappable, undertaking each problem as it arose, many of them unexpected. He shows up when he says he will and stays at it until the job is done! He is nice to have around, considerate and careful!
He works alone which can mean projects can take a bit of time, but that was okay by me as I really like knowing who is in my house and doing the work.